Frequently asked questions
How can I purchase an artwork?
Originals, time-limited edition prints are sold through my website on announced release dates only. You can also find originals with Wentworth Galleries. Feel free to join my mailing list to be the first to find out about future releases.
Are you accepting commissions?
In order for me to create collections and expand my practice with the limited time I have as a new mum, I accept no commissions or custom orders unless it’s an aligned fit with interior designers.
When will collections or artworks be made available again?
Each artwork is uniquely made, certified and sold. No artworks or collections are ever reproduced in original form.
Do you ship your artworks worldwide?
I sure do! You can find out more here.
Are the prints hand signed?
While the prints are shipped with a hand signed certificate of authenticity the prints are not individually signed.
What is a time-limited edition print?
An open edition of fine art prints sold for a limited amount of time. You can buy as many prints as you like during the allotted time window but when it closes they will never be available again.
What are the prints and originals framed in when buying within Australia?
American ash in dark walnut.
What shipping service do you use? Is a signature required on delivery?
Paper prints and A0 canvas prints are sent with Australia Post, fully tracked and insured. No signature is required on delivery. Larger rolled canvas prints (B0) are too big for Australia Post, so these are sent by courier (usually Aramex, sometimes StarTrack or FedEx depending on location). Courier deliveries require a signature.
Can I request a signature on delivery?
If you'd like to request a signature, or arrange a different option for a courier delivery, please email carasanders@wesellprints.com.au before your order ships and we'll sort it out.
Are VAT, duties and tariffs included in the international shipping cost?
No. International orders are shipped DAP (Delivered at Place), which means any import duties, taxes or tariffs charged by the destination country are payable by the receiver.
How are rolled and framed prints packaged?
Rolled prints are wrapped in acid-free cello and shipped in a sturdy 4mm-walled shipping tube. Framed artwork is wrapped in double-sided bubble wrap and packed in strong, custom-made double-corrugated cardboard boxes. Everything is clearly labelled as fragile.
What if I'm planning to be away in the next 4 weeks?
Please email us as soon as possible at carasanders@wesellprints.com.au and we'll arrange a delivery date with you directly.
What if I need to change my shipping address?
Please email carasanders@wesellprints.com.au as soon as possible so we can update your address before your order ships.